Shipping policy
At UKRM Retails Marketing LTD, we aim to provide fast, reliable and affordable shipping for all our customers.
Processing Time
Orders are typically processed within 1–3 business days after payment has been received. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Times
Estimated delivery times may vary depending on the product and delivery location.
- UK Delivery: 2–7 business days
- International Delivery: 7–15 business days
Please note that delivery times are estimates and may occasionally be delayed due to courier issues, customs or high demand periods.
Shipping Costs
Shipping costs are calculated at checkout based on the size, weight and destination of your order. Free shipping may be available on selected products or promotional offers.
Order Tracking
Where available, tracking information will be provided once your order has been dispatched. Customers will receive a confirmation email with tracking details.
Incorrect Address Information
Please ensure your shipping address is entered correctly at checkout. UKRM Retails Marketing LTD is not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Parcels
If your parcel is delayed or lost in transit, please contact us and we will do our best to assist you with the courier.
Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team through our website contact page.